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Home  »  Consumer Reviews  »  OTHER  »  Crazy Password Requirements For Online Bill Pay
Crazy Password Requirements For Online Bill Pay
Mar 25, 2008
INDIVIDUAL complaint by Clt96881
My previous comments have fallen on death ears, but this is very annoying. Sam's Club has the craziest, silliest, and zaniest password requirements that I have ever seen online. No one else requires such an exhaustive mixture of length, letters in specific places, minimum amount of numbers, as well as upper/lower cases all in ONE single password. (see below)

Please remember the following when creating your new password:

- Password must be 8-15 characters long

- The first and last character must be a letter

- Password must contain a minimum of 2 numbers

- Password should contain a combination of lower and upper case characters

- Password cannot be the same as your Username

- Password cannot be same as your prior 3 passwords

How can one be expected to remember such a password? This is absolutely ludicrous and I can never remember my password when I try to make a payment at samsclubcredit.com. Why can't paying my bill online be simple with Sam's Club?

PLEASE! PLEASE! PLEASE make it simpler!

Thanks in advance

Cheryl Thompson

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  Comments (1)
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1. Written by Mary, on 17-05-2008 09:06

I could not agree more! This drives me crazy every time. I'm always forgetting my password. I guess I could write it down but that would defeat the whole purpose of having it be a Password! 

I was late last month paying my bill because I couldn't log in!

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